Neemi 20's Review

Hospital cleaning is at its level best, with pathetic POC / patient care/management services. Very bad experience in the child department. Consultants just want to admit the patients but never come back for follow-up, just at the mercy of staff on duty. Medicines are not available at the pharmacy, not delivered on time, and there is even no update to the patient to arrange the medicine on his own. Everyone is very concerned about their little angel, so think twice when you consider PAF-H your health provider.

The hospital excels in cleanliness and services, but the night shift, particularly in the gynecology department, requires better management. It often feels like the night staff is more focused on napping than providing care. The purpose of having a night shift is to ensure proper attention and assistance, and it’s disappointing when that doesn’t happen. I would greatly appreciate it if this matter could be addressed. Thank you.

I want to bring attention to the poor service at the registration desk of Emergency Block C. Awais and Arslan seemed to have no idea how to handle the registration or discharge process. They repeated the same steps three times, which turned what should have been a quick discharge into a frustrating three-hour ordeal, just for giving one injection. The process was painfully slow and unorganized. I hope the management can train the staff properly to avoid this kind of experience in the future. Zero management.

If you value your sanity, health, or basic human dignity, STAY AWAY from Dr. Shamsa Rizwan. (gynae dept) I had the absolute misfortune of seeing her at this overpriced excuse of a hospital, and it was nothing short of a nightmare. Despite being the so-called “senior-most gynecologist”, she behaved like an arrogant, clueless amateur. She told me things like “some pains you have to live with forever” lazy, dismissive, and frankly disgusting coming from someone who calls herself a doctor. She confidently threw around wrong information too, like “exercise doesn’t help PCOS at all” because why bother keeping up with medical science when you can just gaslight patients instead? The second she realized I actually knew what I was talking about, she got personal and nasty, saying “you research too much, that’s why you suffer.” What kind of doctor attacks a patient for being informed? I showed her full hospital admission reports, ultrasounds, CT scans, everything black and white and she still kept denying facts like it was a game. She barely spoke, sat there like a statue, and forced me to drag answers out of her, making me feel like I was somehow inconveniencing her. This is not healthcare. This is arrogance, ignorance, and pure money-hungry behavior. Avoid Dr. Shamsa Rizwan like your life depends on it — because honestly, it just might.